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Contact

Contact and report a problem

A real address, what to include, and what happens next.

Everyone

Write to asheesoftworks@gmail.com. A person replies, usually within two working days, with an answer or a time to talk.

For a problem, use the report form. It fills in the request id, the school, the screen you were on and the version, so support does not begin with a conversation about which page.

What to include

What you were doing, what you expected, what happened, and the request id if the screen showed one. A screenshot is welcome; the context above is what makes it findable.

The contact form opens your own mail client; it does not create an account and it does not need a sign-in.

Report a problem

The form opens your mail client with the context filled in. Nothing is sent until you send it, and no sign-in is needed.

What happened?

Still stuck? Contact support or write to asheesoftworks@gmail.com.